If your subscription is not canceled, please contact Comcast at 1-800-XFINITY. Once you receive a confirmation that your account has been canceled, please visit to enroll.ĭo I need to cancel my existing NortonLifeLock subscription?Ĭomcast should cancel your subscription. You can continue your NortonLifeLock subscription after your current Comcast subscription ends by enrolling in a NortonLifeLock plan. How can I continue using my NortonLifeLock subscription? As a result, your current NortonLifeLock subscription that is provided by Comcast will be canceled effective December 31, 2020. An email communication has been sent out by Comcast to all the Comcast customers explaining this change. Here is an additional link re FAQ Comcast Forums in regard to NSO being cancelled:Įnd-of-service announcement for NortonLifeLock subscription offered by ComcastĪs of JanuNortonLifeLock and Comcast have terminated their partnership in relation to Norton Security Online and Norton Security Suite. Here is a post on the Comcast Forums to assist with the change over to a retail Norton product: